How can we help?

MileLedger is a personal app for iPhone and iPad that tracks loyalty miles you expect to receive. It helps you record the important details, monitor each entry's status, and keep information ready if a credit needs to be checked or claimed.

MileLedger is designed to be flexible and is not limited to a specific airline, hotel group, or loyalty program. You can create entries for the partners and programs relevant to you.

No. MileLedger is a personal organizer. It does not automatically sign in to, read from, or synchronize with your loyalty accounts.

Create a new entry, select the relevant category, and add the partner, date, expected miles, and any helpful reference details. You can then follow the entry as it moves from pending to credited or claim-needed.

Yes. You can attach images and PDFs to the relevant entry, making receipts, screenshots, and confirmations easier to find when you need to follow up.

No. MileLedger helps you organize and prepare the relevant information, but you remain responsible for contacting the loyalty program and submitting any claim through its official channels.

These statuses help you identify entries that may need attention based on their dates and the information you entered. Always verify the official claim rules and deadlines with the relevant loyalty program.

Yes. The Free plan includes the core tracking and claim-preparation workflow for up to eight entries. MileLedger Pro is an optional one-time lifetime purchase with no subscription or recurring fees.

Pro adds unlimited entries, smart reminders, advanced statistics, custom templates, CSV export, and all current MileLedger Pro features.

Open MileLedger Pro from Settings and select “Restore Purchase.” StoreKit checks for the lifetime entitlement associated with your Apple Account.

Version 1.0 stores your profile, entries, templates, and attachments locally on your device. It does not use CloudKit synchronization or a MileLedger account server.

Use the support email on this page. A concise description, the steps that led to the issue, and your app version will help with troubleshooting. Avoid sending account passwords or other sensitive credentials.